(Originally posted on the Parsons DESIS Lab website by Eduardo Staszowski)
On April 12th 2013 a group of service design educators met in New York City for the first “Service Design Pedagogy Colloquium”.
The colloquium was an encounter of service design educators from key design schools to consider the pedagogic infrastructure of service design teaching and learning, mapping and debating current pedagogical practices and its impact in defining different service designer profiles. The principal aim of the colloquium was to engender critical and progressive discourse regarding the emergence of service design pedagogy, serving as space for discussion, critique and validation of pedagogical methods.
The group shared the different current curricular modalities that support service design teaching in each school as well as courses and graduate profiles. The group also mapped out the different service design approaches and their disciplinary ‘DNA’, as an exercise to define a service design taxonomy, in relation to other design and non-design disciplines. Other mapping exercises included identifying most used methods and tools, and a meter on service design values and politics, aiming at verifying if and how we acknowledge the inherent politics of service design in our courses.
Initial findings from these collective exercises include the identification of possible gaps and opportunities worth exploring for example at the intersection between service design and the design areas concerning the build environment (architecture, interior design, urban and landscape) and between design and economics and policy. In terms of methods and tools, our mapping revealed, perhaps not surprisingly, that time-based narrative tools are the most used within our courses, clearly revealing the time-based nature of services and the challenges of its representation. More findings will be shared soon.
- Robert Bau (Professor of Service Design, Design for Service Innovation Savannah College of Art and Design)
- Jodi Forlizzi (Associate Professor, HCII and School of Design, Carnegie Mellon University), Cameron Tonkinwise, Director Design Studies, Carnegie Mellon University)
- Anne-Laure Fayard (Assistant Professor, Department of Technology Management and Innovation, NYU Poly)
- Marshall Sitten (Service Design Network, NYC Chapter, NYU Poly adjunct faculty)
- Laura Forlano (via skype) (Assistant Professor of Design, Institute of Design, Illinois Institute of Technology)
- April Starr (Adjunct faculty at the Institute of Design at Illinois Institute of Technology and the University of Illinois at Chicago)
- Harriet Harriss (Senior Lecturer & Subject Coordinator MArchD, School of Architecture, Faculty of Technology, Design and Environment, Oxford Brookes University, Visiting Scholar at Parsons DESIS Lab)
- Lara Penin (Assistant Professor of Transdisciplinary Design, Parsons DESIS Lab co-founder, Parsons The New School for Design)
- Eduardo Staszowski, Assistant Professor of Design Strategies, Parsons DESIS Lab Director, Parsons The New School for Design)
- Elliot Montgomery (Adjunct faculty Parsons School of Design Strategies, affiliate faculty Parsons DESIS Lab).